Help Center

Find answers to your questions and get the support you need. We're here to help 24/7.

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Emergency Hotline

Need immediate help? Call our 24/7 emergency line

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Contact Support

Get in touch with our customer service team

FAQ

Find answers to frequently asked questions

Getting Started

📱 Download the App

  1. 1. Visit the App Store or Google Play
  2. 2. Search for "SOSAPP"
  3. 3. Download and install the app
  4. 4. Create your account

🔐 Create Your Account

  1. 1. Open the SOSAPP
  2. 2. Tap "Sign Up"
  3. 3. Enter your details
  4. 4. Verify your email

Common Issues & Solutions

Can't log into my account?

Try these steps:

  • Check your email and password
  • Reset your password using the "Forgot Password" link
  • Make sure you're using the correct email address
  • Clear your browser cache and cookies

How do I request a service?

Follow these simple steps:

  • Open the SOSAPP
  • Tap "Request Service"
  • Select the type of emergency
  • Add your location and details
  • Confirm your request

What if I need to cancel a request?

You can cancel your request at any time:

  • Go to "My Requests" in the app
  • Find your active request
  • Tap "Cancel Request"
  • Confirm the cancellation

Contact Us

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Email Support

info@sosapp.co.uk

Response within 2 hours

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Live Chat

Available in app

24/7 support

Still need help?

Our support team is ready to assist you with any questions or concerns.

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